Over two centuries of Swiss health insurance history

With origins dating back over 200 years, UNIQA boasts rare expertise.

Its signature? Quality.

Our history

The UNIQA Group was formed from the merger of several Austrian insurers, and rapidly expanded into Central and Eastern Europe.

International insurance for international success

In 2001, UNIQA was already present in the Czech Republic, Slovakia, Croatia and Poland. In 2002, the company expanded its activities to Hungary. And in 2005, UNIQA began operating in Romania, Bulgaria and Bosnia. In 2006, it was the turn of Serbia and Ukraine, followed by Albania, Kosovo and Northern Macedonia in 2007, and Montenegro in 2008. Insurance companies in Switzerland and Liechtenstein are, of course, part of the UNIQA Group; and today, the UNIQA brand reaches across Europe, serving over 16 million customers. The company’s success is linked to its teams, united around a common mission.

A brand with meaning

The name UNIQA comes from the Latin “unica”, meaning “the one”. The letter “Q” stands for “quality”, an objective that is constantly reviewed by the company’s teams. They have one overriding priority: to improve the health and lives of its millions of customers through ever more innovative offerings. To this end, new products and services are regularly created, accessible to all at any time. But UNIQA is also a company attentive to the uniqueness of the planet, the fragility of its environment and the strength of its diversity. A corporate citizen aware of its role and responsibility within society, with employees rich in cultural differences and unique backgrounds, passionate and united in their quest for continuous improvement, sharing a positive and creative attitude towards the community and the world.

health insurance in switzerland

Risks that the individual cannot carry alone are shared on the shoulders of our community, and UNIQA is the supervisor for this risk community. The core of what we do is and remains the use of our collective strength to protect the individual.

History and values

our principles of action

Our values

1

Quality

In the UNIQA name, the letter “Q” stands for quality. Quality is an essential value for UNIQA, and one that is in the company’s genes. Every day, all over Europe, our teams devote all their energy to offering ever-better quality in every field. Service, innovation, responsiveness, availability and coverage: the demand for quality is everywhere.

2

Customer first

This relentless pursuit of quality improvement is systematically customer-focused. Whether it’s a question of innovation in terms of products or services, or internal reflection on well-being in the workplace, or the mobility of the company’s employees within the Group, the aim is always to serve the customer better.

3

Simplicity

Society is constantly on the move, as are the men and women who make it. So what was true or right yesterday may not be tomorrow. That’s why the UNIQA teams adopt an attitude of simplicity and humility, adapting to the times and changing needs, learning from their mistakes, always looking for the best answer to every question.

4

Empowerment

Spread across Europe, UNIQA’s 21,000 employees form a vast team with a collective sense of responsibility. Experience, knowledge and backgrounds are pooled in the service of a better life for all. At UNIQA, we’re all united in our desire to support each and every one through the minor and major trials of life.

5

Integrity

Trust is born of integrity. And there has to be a high level of trust between insurer and insured. At UNIQA, when we make a promise, we keep it. Integrity is not only a quality we practice every day, but also a value that underpins all of our company’s policy and strategic decisions.

6

The community

The group must be more than just the sum of its parts. Within the group, collective action must be set in motion, giving rise to an identity that will serve common objectives. That’s why UNIQA teams work together across borders.

Key figures

over 21 000 employees
operating in …

17 european countries 
serving…

over 17 million customers.